Documentation
Guides to manage your project.
Reference points for our clients after delivery: content, hosting, e-commerce, SEO, security and integrations.
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Getting Started
Your first steps after we hand over the project.
Receiving your project handover
What's included when we deliver your site: credentials, source files, and a walkthrough call.
Logging into your dashboard
How to access your CMS, hosting panel, and admin area for the first time.
Understanding your project structure
A quick tour of pages, components, and content blocks that make up your site.
Website Management
Editing content and keeping pages up to date.
Editing text and images
Update copy, swap images, and manage sections without touching code.
Adding a new page
Steps to create and publish a new page using your CMS or static build.
Managing the blog
Publish posts, schedule content, and organize categories and tags.
Working with forms
How submissions from contact and lead forms reach your inbox.
Hosting & Domains
Everything about where your site lives online.
Connecting a custom domain
DNS records, propagation times, and verifying your domain is live.
SSL certificates explained
How HTTPS is set up and renewed automatically on your hosting.
Understanding your hosting plan
What's included in your hosting tier and how to scale it.
E-Commerce
Running your online store day to day.
Adding and editing products
Manage product listings, variants, pricing, and inventory.
Setting up payment methods
Connecting and testing payment gateways for your storefront.
Managing orders and refunds
How order statuses work and how to process a refund correctly.
SEO & Performance
Keeping your site fast and discoverable.
Editing meta titles and descriptions
How to update SEO fields for individual pages and posts.
Submitting your sitemap
Getting your site indexed in Google Search Console.
Reading performance reports
What PageSpeed and Core Web Vitals scores mean for your site.
Security & Backups
How your site and data stay protected.
How automatic backups work
Backup frequency, retention, and how to request a restore.
Managing user accounts and roles
Adding team members with the right level of access.
What to do if you suspect an issue
Steps to take and who to contact if something looks off.
Integrations
Connecting the tools you already use.
Connecting analytics tools
Setting up Google Analytics or other tracking on your site.
Email marketing integrations
Linking your forms to Mailchimp, Brevo, or similar platforms.
Third-party API integrations
How custom integrations are configured and maintained.
Support & Requests
Getting help when you need it.
Requesting a content update
The fastest way to send us small edits and copy changes.
Reporting a bug
What details help us diagnose and fix issues quickly.
Scoping a new feature
How to request and estimate additional functionality.
Need help with something specific?
Our team can help, whether or not we built your project.